Using Augmented Reality to Digitally Transform Frontline Support in the Post-COVID Era
While there are promising signs of an end to the COVID-19 pandemic, the scale of business implications show no signs of waning as we turn the corner into 2021.
Top 6 Biggest challenges to implementing AR technology in 2021
Companies are increasingly devoting financial resources to augmented reality technology.
Podcast: Conversation with Paul Magel
Paul Magel, president of Business Applications division, recently discussed a range of topics related to how fashion businesses can leverage technology to create supply chain visibility and...
Top 5 Use Cases for Augmented Reality (AR) in 2021
We’ve come a long way since Pokemon Go introduced AR to the general public in 2016.
Humor Can Be a Call Center Agent’s Best Tool in Times of Turmoil
A good laugh can be cathartic and help keep us grounded and focused in tough times. Keeping things lighthearted can also help call center agents deliver a more enjoyable customer
Frontline Call Center Agents Share Tips for Handling Stressful Customer Interactions
It’s 2020, we’re all on edge. Covid-19 shut down businesses and sent a lot of people to work from 虚拟货币合约交易_比特币合约home.
AR and Mixed Reality in Business: How to Get Started
Today’s businesses have no shortage of innovative tech to invest in.
Forecasting 2021 Requires Digital Transformation and External Partnerships in L&D
Two Cases Studies on Lessons Learned from McDonalds and Toshiba Global Commerce Solutions
Augmented Reality Can Improve Remote Support in the COVID-19 Era
Businesses find themselves increasingly challenged to provide hands-on support in a hands-off world.